I'm in the same situation, submitted around April 21, they received it April 24 but i never got any email or update ever since. I called the call center to confirm that it is with them and that everything is good, the agent assured me that it is there and he can see it but can't give me any more information since he can't see more than that. I am hoping this jst means there are too many files that they haven't touched ours yet, but im checking my email every second of every day hoping that will change. And i also cant check anything on ecas or connect it with my CIC since i never got any file number or anything. I think we may just have to keep waiting here
