Hi All,
Please advise me something as there is an issue with my mother's application. She is already in Canada in supervisa and now she has been asked to provide Biometric for her application. Though in her profile, it states that they have her Biometric what she provided while coming to Canada in 2015 and that's is still valid till 2025. Now what can be done? I wrote an email to CIC Singapore last week when they asked me to provide Biometrics but still no reply from them yet and now they have asked me to complete Biometric. Please advise if any of you have faced same situation.
@YULIA-2016 Please advise if you have experienced.
Just got 2nd email for pre arrival service.
I am confused, whats going on. They asked to do Biometrics, now they have sent pre arrival service letter. They have not replied back with my inquiry regarding using the Biometrics.