@YULIA-2016 Hi, I'm not sure that it's an "update" but I've just received a pre-arrival services letter for my mother. What does that mean? My mother received medical exam and police request on March 28 and on April 2 we received this pre-arrival services letter. Thanks
Bit strange since the pre-arrival services letter is one of the final steps and sent out after IME, PCC and background check is cleared. Not sure why you got it 5 days after IME/PCC request.