Just an update: I was advised today to resend all the documents I sent to them earlier this month (including PCC). It appears that if the documents you sent them exceeds 5MB, the system automatically blocked them for size limit. Always check the total file size before sending it to them. Good luck to all!This is the same question I have. The email I got from CIC indicated that a PCC photocopy is required; I submitted a scanned copy instead. Anyone care to clarify?
PS. I already emailed CIC regarding my concern and awaiting their feedback.