This is about PFL i got from Ontario
They sent me this, last Friday:
The assessment of the information and documentation submitted in support of your application indicates that some of the above criteria may not have been met.
Specifically, Possess sufficient funds and/or income to cover settlement costs in Ontario. Funds must be unencumbered, readily transferable in a convertible currency, and supported by bank statements.
You provided documentation from Standard Chartered Bank indicating that as of July 11, 2017 you have 920,474 PKR (equivalent to $11,030.33 CAD), which is below the required LICO Settlement Funds needed for one person.
The documentation provided on your pension fund investment from UBL Fund Managers could not be accepted as settlement funds as no documents have been provided by your financial institution indicating that the funds are readily accessible.
You have 30 calendar days from the date of this letter to provide additional information or documentation to support that your application satisfies program criteria:
Please provide confirmation from your financial institution that the funds contained in your investment accounts can be immediately liquidated and at what value; and that they are free of debt or financial liability.
Any additional information and documentation to support that your application meets program criteria.
So 11,030.33CAD were from my own personal account statement,which seems to be accepted.
Rest of the 1270CAD were shown via my pension funds account, which they did not approve of and asked me to get a letter from my bank which covers POF's criteria.
So my question is that , should i just upload the pension account letter from my Funds Manager (will get it by tomorrow) or should i get an updated bank statement for my personal account as well and reply to the PFL email with both statements instead of just pension account one.