I don't think this is largely due to how slow a local office is. I'm an urgent applicant from Scarborough who's in the same boat. I got my test invite within 2 months of applying and then since completing my test on February 26th, no progress whatsoever. As a matter of fact, I probably called 6 times in the last 5 weeks, and it's always the same response - regardless of the agent. Background checks complete, Knowledge passed, Language and Residence not started. I asked the reason why they have yet to be completed, no meaningful response. I asked if there is anyway I can bring their attention towards completing them (as they're relatively straightforward in my case) they said "no."Thank you so much! I will let you know if I hear anything. Yes, I applied back on September 4, 2019, got my AOR on November 27, 2019 and IP on December 30, 2019. I hope that you also hear something soon, the wait is so frustrating.
I have tried every single thing I could think of with the call centre agents; sweet talk, lots and lots of patience. The last one told me that the knowledge part had been completed but nothing other than that. I will try again next week, you have given me hope I'm crossing my fingers for both of us.
From my understanding, Scarborough has been recently finalizing many applications, so not quite sure what's going on. What's even more odd is that I haven't traveled upon obtaining PR status and already went out of my way to submit the supplemental documents even before they requested it. I also submitted my undergraduate and graduate degrees in English along with my CELPIP results, and yet still have yet to complete these checks. Some people were initially worried that the new backlog is slowly transitioning to post-test, and unfortunately, I'm a little concerned this might be the case now.