Even my officer was AR and I received a similar mail to yours stating my documents were not received (mail sent by MB). Since I received the mail from expressentry@ontario.ca I had replied on the same address. Apparently that address is not accessed much. I re-submitted the docs on ontarionominee@ontario.ca on the 15th and now I'm still waiting in decision phase since a week.Tushar2910 said:Hi,
I need your advice. I had received ADR on 3rd December. Had submitted all documents on 10th December. The mailing officer was AR.
Now, received an email today from RM stating that they still haven't received the documents. I have attached and forwarded them again, but it's troubling that it got missed.
Is there a size limit. My files were overall 14-15 mb.
Had it been received, I could have received my ITA on 22nd.
Any help or advice for resolving this is greatly appreciated. Thank you.
Re-send your docs to ontarionominee and call and check if they were received and forwarded to RM. Hope this helps.