+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
The whole process is a bit confusing. @datguytomi

Pls explain it. What stage am I at? Any good news soon?
It most likely means eligibility passed, filed moved to LVO & BG Check is about to start.
 
Any idea how long background check can take once started? Does it depend on the Visa Office?
To be honest I can't tell, I think it depends on the VO and file
 
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Has anybody been able to reach IRCC today from outside? Could anybody speak to an agent through the CBS line?
 
Has anybody been able to reach IRCC today from outside? Could anybody speak to an agent through the CBS line?
Yes I did, using the 2nd line app
 
1-888-242-2100
How does the app work though.. it’s asking me to pick an area code, do I need to have a Canadian number to use it?
 
How does the app work though.. it’s asking me to pick an area code, do I need to have a Canadian number to use it?
Yes, you'll need to buy a virtual canadian sim/number
 
Just called IRCC and the agent said my file is in my local visa office, Accra and they don’t have any information about it. Please does anyone know how I can contact Accra Visa Office. The contact number the agent gave me is always taking me to a voice message which will say their inbox is full and I can’t drop any message. Thanks in advance!
 
Just called IRCC and the agent said my file is in my local visa office, Accra and they don’t have any information about it. Please does anyone know how I can contact Accra Visa Office. The contact number the agent gave me is always taking me to a voice message which will say their inbox is full and I can’t drop any message. Thanks in advance!
It'll be difficult to reach AVO. What's your AOR?
 
Just called IRCC and the agent said my file is in my local visa office, Accra and they don’t have any information about it. Please does anyone know how I can contact Accra Visa Office. The contact number the agent gave me is always taking me to a voice message which will say their inbox is full and I can’t drop any message. Thanks in advance!
Does your background check read "in progress" ? or "we are processing your application"?