On email they said like this :Thank you , i have chosen the communication between ircc and me to be via email. When i login to Ecase i can see that i can update my address. Just wondering Why should it be via web form ? Have you done this before
It is your responsibility to notify this office of any change in your/sponsor’s email/mailing addresses, contact numbers, marital status, family configuration, or employment or educational status. We will advise you of any other requirements, but we are NOT able to respond to requests for information on the routine progress of your application.
I didn’t change address, so I don’t know ecase it’s way to change address.
contact by webform is the way email to headquarters ircc.