Received a response to my webform enquiry, seems to mirror what the agent told me. It does as Sithlord says, just seems to be a delay in Ottawa processing 2018 applications sadly.
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided and are pleased to inform you that everything appears to be in order with your application.
All the required documents and information have been received by the responsible office for the moment.
Rest assured that you will be informed as soon as a decision is reached or if additional information is needed.
We hope the information provided is helpful in assisting you with your enquiry.