Guys, can anybody tell me the reason to call IRCC? I've read through the topic and failed to figure out if there is any connection between the information provided by IRCC agents and things that are really going on. Some people are told that some of there checks haven't been started yet and then they get PPR the next day, others are told that everything is good and then they have to wait for months.
So, the question is: is it actually reasonable to try to call IRCC, or does it just give applicants the delusion that they control the process?