Hey guys! I got my PPR today but I just wanted to share something.
My AOR was actually on October 4, 2018. I was moved to IP2 in mid of February and then, had a ghost update at the end of Feb. I was waiting for my PPR to come and it didn't. So, on March 5, I sent a webform to ask about the status and on March 8, IRCC responded that they had sent me an email on March 5 but I checked all over (spam, trash, inbox, everything) and didn't find it.
Since my CIC application didn't get updated and I didn't receive the email, there was no way to know that they had sent the mail but I didn't get it. So, if I didn't choose to send the webform, I would have probably missed the deadline for submission of passport.
My bf and I called IRCC and sent webforms etc. and I just got the PPR email today (March 15). The email that they sent on March 5 was indeed the PPR email. March 5 would have marked exactly 5 months after AOR.
I thought I'd share this with you guys in case some of you have been waiting for a while after ghost update and didn't receive anything. I recommend to send a webform and check out what's the issue because the email might not have gone through and might miss deadline in submission. I use outlook btw and after I found out I missed out the email, I raised a webform to change my email on my file to my bf's gmail.
Good luck guys!