I went to Toronto BLS center to submit my Passport surrender certificate application all the way from Windsor in SNOW at morning 3 am to attend appointment at 9:40 am. After 2 hours damn cold entered in to the office, again after 47 minutes, the agent said as you dont have Toronto address on the top of the application missed I can not take this application, I showed her the actual application that I downloaded, she said it must be printer error, I showed her the actual downloaded application which doesn't have any Toronto address. Finally she said I can not take it, even if I take it Indian consulate will send you back. I requested her by showing the doctor letter from India regarding her eye surgery and explained the need of my travel, she said sorry I can not help. So I took the application back, then she said you dont have to come all the way to Toronto from Windsor you can mail the documents. I said to Indian consulate , she said no to this address, I asked may I know the address she said google it. Now the scenario, I sent my all application through Canada Post with original passport to the address of Toronto where I met her with Canada Post tracking number 0101590000618094. Now one of my friend telling postal applications should be send to Brampton Address only, so what is going to happen, this is my Original Indian passport and I sent to wring address by listening her, what is my situation now? I called Canada Post they said nothing they can do. What is my situation, for somebody's error why should I be the victim, she said clearly send to this address my mail, you dont have to come.