I had to call them to even get a temporary number as for online we haven't received anything, not even an AOR. On our applications online it just says we submitted our documents in march will be the 4th months since we submitted our applications. I appreciate the tip, thanks.You tried using both sponsor`s data and pa`s and neither works? What about GCKEY - have you tried linking it? Not that it will help you much, it may provide some additional insight into the status but not much.
Anyway, at least you got something from them, meaning it's not lost. Maybe there is some particularities with your application that required more verification or validation.