+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Do we always get a ghost update when the checks are completed? Or do we need to keep checking the online status?
 
Hi all, I'm in an unusual situation. I did my test on August 9. For more than 2 weeks, my test was not updated on the tracker. I sent them multiple emails, but nothing changed until August 23, when I logged into my tracker, I saw Updated but my test still shows in progress. I noticed that the orange banner that says "waiting on you" was also gone. Now I'm in limbo, not sure if I should take it as though my test was updated even though it still shows in progress. Has anyone been in this situation before? Any suggestions?
I’m on the same boat. I wrote my test the same as yours. Background and test completed so far. Nothing else since.
 
Hi,

I have been trying to update my address through this link. But, I keep getting a message that "We were not able to identify you using the information you provided.". This is while my application status is " In Progress". I have already submitted a web form and been trying 888-242-2100. No response.
Change my address – Immigration and citizenship - Canada.ca
Can someone please share an e-mail address or phone number, if you have had a similar experience?

For Tracker Update:
Application type: Online application
Location: Calgary
Physical Presence Days: 1198
Application: Single
Application sent: November 14th, 2021
AOR: February 7th, 2022
Background verification: In progress
Language skills: In progress
Physical presence: In progress
Prohibitions: In progress
Processing office: ???? how do I found out about this?

Thank you :)
 
Last edited:
Hi,

I have been trying to update my address through this link. But, I keep getting a message that "We were not able to identify you using the information you provided.". This is while my application status is " In Progress". I have already submitted a web form and been trying 888-242-2100. No response.
Change my address – Immigration and citizenship - Canada.ca
Can someone please share an e-mail address or phone number, if you have had a similar experience?

For Tracker Update:
Application type: Online application
Location: Calgary
Physical Presence Days: 1198
Application: Single
Application sent: November 14th, 2021
AOR: February 7th, 2022
Background verification: In progress
Language skills: In progress
Physical presence: In progress
Prohibitions: In progress
Processing office: ???? how do I found out about this?

Thank you :)
Hi,

Same issue here. Used the web form to change address but don't know if it worked since there was no acknowledgement.

But as far as I know, all communication is sent through the registered email id. During the online oath ceremony, one of the agents is going to confirm our address to mail the certificate. Someone I know changed their address during their oath ceremony this way.

May be somebody else here can respond better/ confirm the same?

Cheers
 
  • Like
Reactions: zBeheshtian021
I reported my address change through web form a couple of months before receiving AOR, and noticed that the AOR still had my old address. So I called them and checked, turns out they added my new address, but my “current” address was still set to my old one. So I asked the agent to remove the old one. I called a month later and they still hadn’t removed my old one, so I asked them to remove it again. I guess the only way to know for sure is by phone, cause they’ll check your address with you every time.
 
  • Like
Reactions: MChief117
I completed my test yesterday 30 Aug the end date was 5 sept . Got 19/20
Any idea how long will it take for status to get updated ..