Thank you for contacting VFS Canada Visa Information Service Centre for Singapore.
Please note that if you have received the passport request letter from IRCC (Immigration, Refugees and Citizenship Canada) you must submit your passport by mail or by courier only as the Canada Visa Application Centre (CVAC) is not accepting walk-in applicants due to the Covid-19 pandemic.
Please note that processing times will be determined by the High Commission Singapore after receiving the package at that end.
Documents to be submitted:
If the link doesn't work, kindly follow the steps below:
For VFS Consent Form:
1. Visit the
https://visa.vfsglobal.com/sgp/en/can/
2. Look for the "Apply for a visa" tab, and then click on "Start now"
3. Look for number 1, "Identify visa type" and click on View More
4. Scroll down a little, look for the VFS Consent Form link
For CVAC Mail-in Checklist:
1. Visit
www.vfsglobal.com/sgp/en/can/
2. Look for the "Apply for a visa" tab, and then click on "Start now"
3. Click on the "Apply by mail" tab
4. Look for number 2, "Begin your Application" and click View More
5. Scroll down then look for number 2 wherein you can see the CVAC Mail-in Application Checklist
PLEASE NOTE: If you have provided biometrics at the Canada Visa Application Centre – Singapore with the current application, the package transmission fee is waived off. However, if the biometrics is collected from a different Canada Visa Application Centre, a package transmission fee of 42.60 SGD will apply.
Kindly note that if the Applicant is 13 years old and below or 80 years old and above, they are not required to provide “Biometrics”. In line with that, the package transmission fee will apply. Also, if the Applicant provides
biometrics with their old application and applied for a new one, the package transmission fee will apply once they are requested by the Canadian Embassy to submit their passport.
Please be informed that due to the ongoing Covid-19 outbreak, all passports will only be returned using the courier services offered by the Canada Visa Application Centre (CVAC) which is 17.40 SGD (per person) as other couriers may not be liable to the contents of the envelope. The courier service offered by the CVAC is exclusive inside Singapore only.
If you are going to submit from outside Singapore, you will have to arrange an international courier for returning your passport. The SMS option for 3.20 SGD is a helpful tool that keeps you updated on your package status. All our services can be included in one Bank Draft with the total amount.
Address to post the documents:
135 Cecil Street, #08-01, Philippine Airlines Building, Singapore 069536.
Please feel free to get in touch with us in case of further information on your Canada Visa Application. You may choose to contact us via email on
info.cansg@vfshelpline.com and we will get back to you as soon as we can.
You may call our Canada Visa Information Helpline on: 8008526574 between 08:00 am to 16:00 pm and Monday to Friday or chat with our agent by visiting our website given below.
