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Guys, I have sent an e mail to CIO Sydney twice without a response. However, I have just received a mail from CPC Sydney. What does this mean? Is the file transfered to treatment department?

DoNotReply-NePasRepondre <DoNotReply-NePasRepondre@cic.gc.ca>
16:23 (il y a 7 minutes)
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À moi
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Bonjour,


Nous accusons réception de votre courriel. Votre demande de résidence est en cours de traitement.

Pour vérifier les délais de traitement des demandes veuillez visiter le lien suivant :
http://www.cic.gc.ca/francais/information/delais/index.asp
Nous vous contacterons dès qu’une action sera requise de votre part.
Toute demande de renseignements ou questions doivent être envoyées en utilisant le formulaire de la Demande de renseignements propre à un cas au lien suivant : https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-fra.aspx.

Merci pour votre intérêt que vous portez au Canada.

TAP

Unité du Service à la Clientèle / Client Service Unit

CPC - Sydney | CTD - Sydney

Immigration, Refugees and Citizenship Canada | Immigration, Réfugiés et Citoyenneté Canada
 
Guys, I have sent an e mail to CIO Sydney twice without a response. However, I have just received a mail from CPC Sydney. What does this mean? Is the file transfered to treatment department?

DoNotReply-NePasRepondre <DoNotReply-NePasRepondre@cic.gc.ca>
16:23 (il y a 7 minutes)
cleardot.gif

cleardot.gif

À moi
cleardot.gif


Bonjour,


Nous accusons réception de votre courriel. Votre demande de résidence est en cours de traitement.

Pour vérifier les délais de traitement des demandes veuillez visiter le lien suivant :
http://www.cic.gc.ca/francais/information/delais/index.asp
Nous vous contacterons dès qu’une action sera requise de votre part.
Toute demande de renseignements ou questions doivent être envoyées en utilisant le formulaire de la Demande de renseignements propre à un cas au lien suivant : https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-fra.aspx.

Merci pour votre intérêt que vous portez au Canada.

TAP

Unité du Service à la Clientèle / Client Service Unit

CPC - Sydney | CTD - Sydney

Immigration, Refugees and Citizenship Canada | Immigration, Réfugiés et Citoyenneté Canada
They replied to your English query in French? lol

Here's Google's translation:
Hello,


We acknowledge receipt of your email. Your application for residence is being processed.

To check the processing times of applications please visit the following link:
http://www.cic.gc.ca/francais/information/delais/index.asp
We will contact you as soon as action is required from you.
Any inquiries or questions should be sent using the Case Specific Inquiry form at the following link: https://secure.cic.gc.ca/enquiries-information/canada-case-cas-eng. aspx.

Thank you for your interest in Canada.

TAP

Customer Service Unit / Customer Service Unit

CPC - Sydney | CTD - Sydney
Immigration, Refugees and Citizenship Canada | Immigration, Refugees and Citizenship Canada

Basically, they just gave you their standard template response with no specifics.. :(
 
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They replied to your English query in French? lol

Here's Google's translation:
French is my second langage:)I got it ;), however my file is stuck in CIO Sydney for more 7 months. Does the mail means that my file is being touched?
 
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French is my second langage:)I did anderstand well, however my file is stuck in CIO Sydney for more 7 months. Does the mail means that my file is being touched?
I see :) In that case, not necessarily.. it doesn't mean anything specific because it's not a specific response. It's a generic template response that basically applies to every application. If you want details from them, you'll have to ask for specifics. For example, you could email them again asking for the status of your security.
 
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Reactions: Emma 2019
I see :) In that case, not necessarily.. it doesn't mean anything specific because it's not a specific response. It's a generic template response that basically applies to every application. If you want details from them, you'll have to ask for specifics. For example, you could email them again asking for the status of your security.
Thanks
 
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Hi
I called cic this morning they said everything passed.
Any idea how long it’s gonna take to get ppr?
Thanks
In my case, called on oct 29 and said everything passed and waiting for final decision. Today got RFV mail..
 
Hi All. re'd PPR...Mexico VO

Any of you waited a couple months before landing in Canada? (Trying to avoid the bitter winter) LOL
(Guessing it does not matter,) ... Once residency is issued does the clock start ticking on the 2outOf5 years needed to maintain residency?

I imagine our application won't be finalized for a month or two more... but we could be surprised.
Sent passport/photos/forms to MEX VO today.
Excited for husband to finally meet my family.
 
Hi All. re'd PPR...Mexico VO

Any of you waited a couple months before landing in Canada? (Trying to avoid the bitter winter) LOL
(Guessing it does not matter,) ... Once residency is issued does the clock start ticking on the 2outOf5 years needed to maintain residency?

I imagine our application won't be finalized for a month or two more... but we could be surprised.
Sent passport/photos/forms to MEX VO today.
Excited for husband to finally meet my family.
Congrats. Whats ur timeline