URGENT!!!
Please can someone help me with this problem? My EE profile got expired yesterday and I tried to recreate a new one today but got stucked on UCI. Precisely on 8 March, 2016, I received a mail from Centralized-intake-office in Sydney, Nova Scotia, informing me about the change on the personal details, I guess the monetary requirement adjustment by IRCC. The mail came with a UCI no of 12 digits that was preceed by CAN. However, as I tried to recreate another EE profile, they asked for a UCI and I inputed the CAN+12 digits. At this juncture, the system prompted me that it was wrong and that it was suppose to be an 8 digits. I don't know if they changed it also and how do I solve this problem. Any useful inputs will be most appreciated.
Regards