Hey folks,
I received an invitation letter for the citizenship test in the mail earlier today. Really messed up when the date slated for test was 3 days ago! I saw the notification on ECAS yesterday and was shocked to see "We sent you a notice on October 5, 2015 to appear and write the citizenship test on October 5, 2015 at 9:00 AM. The notice you will receive by mail will be your official confirmation of your appointment. If you have not received this notice prior to the date of your scheduled appointment, please contact us".....
I spoke with a call centre agent over the phone yesterday and they figured out that it wasn't my fault for not showing up for the test, and that I'll need to send a letter explaining the situation to the office in Calgary. The agent also promised to forward instructions as per putting together the letter asking for a rescheduled date but nothing came into my inbox even though she confirmed my email address during our conversation.
Looking at the letter, first page confirms the 5th October test date but the last page (attached document) had "Your Citizenship interview/test will be held in Calgary on October 29th, 2015...including documents to bring along (PR card, AB govt issue ID, landing papers etc.) and furthermore stated if i passed the test/interview, I will receive an invitation to attend a Citizenship ceremony in Calgary on Oct 29th @ 2pm.
Has anyone experienced similar issue? I will appreciate any piece of advice you folks can offer as per getting the matter resolved with CIC. I plan to send them a fax and mail tomorrow.
Thanks in advance.
Appl received: February 2, 2015.
AOR: March 8, 2015.
started processing application: April 16, 2015.