gavingan said:
hey
first thing to do - click on Check Status and Messages next to your profile.
check that you should have a letter: your profile must be eligible, and Job Bank registration should say "pending". If it says "not eligible" or applicatioon/profile status says "open" or "active", or Job Bank registration status says "not needed", then you won't get that letter.
scroll down to the bottom of that page and look under correspondence
there will be a line that says Next Steps - Job Bank registration. Click on that, and a link appears underneath. If you have more than one of those lines, click on the most recent one.
Click on the link, the PDF should open or download.
If after all that you don't see something there, can you please say what the statuses up the top say? maybe someone can offer some ideas.
hope that helps!