I just read this on another link from 2010 but it says it was posted on the High Commission of Canada website for Jamaica....interesting....
Getting in Touch with the Immigration Section
When to contact us - Permanent Resident Applicants
Please allow the Canadian High Commission time to process your application. Do not contact us prematurely unless:
you have not received an Acknowledgement of Receipt Letter from us within eight ( weeks from the date that your completed application was forwarded to us;
processing is not completed within the time frame indicated on the Acknowledgement of Receipt Letter;
there is a material change of circumstances which would warrant premature communication with a visa officer. A material change is one that affects timing of processing of an application.
We will respond to the circumstances described as soon as possible by such mode of communication as may be appropriate.
Application Status Queries
Due to restrictions in Canada's Privacy Act, we do not release information from personal files without the express written authorisation of the individual involved. This legislation protects a person's right to privacy when dealing with Canadian government institutions. To receive information from a personal file you must be a Canadian citizen, permanent resident or located in Canada.
Telephone enquiries: We cannot provide case-specific information by telephone as the identity of the caller cannot be satisfactorily established.
Letter, email / courriel or fax enquiries: if the processing of your case is outside our service standards, you can contact us via any of these methods. Please include the application file number and your signature.
e-Client Application Status
Contact Details
24-hour automated telephone information system: (876) 511-3393
E-mail: kingston.immigration @ international.gc.ca
Fax: (876) 511-3480
Mailing Address:
High Commission of Canada
P.O. Box 1500
Kingston 10 Jamaica
