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Do you mind sharing how did you wrote to them? Since last time I wrote an email to portal, they just replied me a formal answer and didn’t help.

I am waiting my ecopr since 19 May from Etobicoke office, no updates and very frustrated.
Thanks ~!
I just give them my name and UCI. And kind of telling them I think there is some problem with the portal and attach the info (photo and address) again.
I’ve sent it 3 times and never got any reply. Which email did they reply to you from?
 
Thanks for all the posts everyone! Created an account just to share and give some home. Received EcoPR today!

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CEC Inland

AOR: 28th April 2020
Medical: Passed/Extended May 2020 (June 6, 2021)
Biometrics Submission: November 2020
PR Confirmation Email: June 10th
PR portal email: June 14, 2021, Submitted on Same Day
COPR: June 29, 2021
PR Card: Waiting
VO: CPC OTTAWA
 
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I just give them my name and UCI. And kind of telling them I think there is some problem with the portal and attach the info (photo and address) again.
I’ve sent it 3 times and never got any reply. Which email did they reply to you from?
The portal email and also webform, I think they even didn’t read my email. I got duplicated portal registration email from portal, and introduction of portal from webform…
 
The portal email and also webform, I think they even didn’t read my email. I got duplicated portal registration email from portal, and introduction of portal from webform…
Well I sent to the portal the last couple times, but got no answer. Until I tried the CIC-Etobicoke-Landings@cic.gc.ca today, then I got the ECOPR right after. May be it's a coincidence but definitely worth the shot. Try it and let me know
 
HI everyone, I received PR portal email on 02nd June 2021. Sent requested information on same day. But haven't received any email back since then. I got GCMS notes today. Account created on 11th June but they did not share the credential with me.
Calling them and webform did not worked,
Can anyone suggest what i can do ?
Send your email again to them. they will action.
 
HI everyone, I received PR portal email on 02nd June 2021. Sent requested information on same day. But haven't received any email back since then. I got GCMS notes today. Account created on 11th June but they did not share the credential with me.
Calling them and webform did not worked,
Can anyone suggest what i can do ?
Hi i am also in the same situation. Did not receive any mail after 15th june
 
AOR: September 2020
Portal email: May-30,2021 (VLU)
Portal email with Credentials: June-08,2021
e-COPR: 15th June
PR Card GU1: 21st June
PR Card approval: 28th (online showing approved and card mailed).
Where do you see the GU for PR Card. Did you link your account to GC key login page.
 
AOR: 4 April 2021
BIL and Medical: 21 April
GU: 20 June
Client Portal 1st email: June 25 Friday
New Credentials 2nd email: June 28 Monday
Client portal email VO: Etobicoke
Ecopr: June 29, 2021
Ircc profile: Still shows submitted.