"If it has been longer than the time shown (13 months as of Aug. 2) since you applied, and you cannot check the status of your application online, you may contact us by using this Web form."
You know this right? Then dont risk your application. You might be noted in the embassy. Believe me, it will just come. I know how hard it is to wait. I've been in that waiting situation and now I'm already 6 months here in canada. Just be a little more patient. It's worth the wait. I waited for 9 months to have my visa. If you're not yet past 1 year then you're still fine. No reason to freak out. Just keep praying.