This is the body of the email :
We have received your enquiry and can confirm that a review of your application remains in process. Immigration, Refugees and Citizenship Canada (IRCC) will be in touch with you when a final decision is made or if more information is required. To obtain more information, please fill out the
IRCC Web form in order for it to be sent to the responsible
Canadian visa officedirectly.
Due to the ongoing situation, IRCC offices are experiencing processing delays. Rest assured that they are making all the necessary efforts to process requests as soon as possible; however, having to respond to status updates on applications will affect the processing times.
Also note that during the review of your file, you are not considered to hold a valid Travel document. As such, you should not plan or undertake any travel to Canada until you are advised.
We thank you for your patience in this difficult time,