Yes. We couldn't either. Never thought VFS guys could become such irresponsible.Oh this reminded what happened with me. I went to Chennai VFS office and all the submission everything went smooth. Oh even the tracking and stuff was smooth. I got the update that the stamped visa is shipped to my address.
I was waiting on the day it showed “shipment is out for delivery”. But nobody showed up and it was already night 9 pm.
Then started my calling vfs and the courier company. Vfs is telling they are talking to the courier. Courier guy is telling my address is missing one word so they can’t deliver it to me. Apparently vfs goofed up my address and they had the audacity to ask if I gave the wrong address?!!
I was like it was just one word?! My name is correct, my remaining address is correct what else do they want? They outright said no and kept the passport envelope with them.
Vfs didn’t do much help as well. Finally after much calling and scolding, they spoke to the courier guy and got it delivered the next day.
That’s when I thought I should have opted for a service where I can go and collect it from the centre rather than waiting at home. The tension surrounding the landing paper and passport is so wrenching. I couldn’t sleep that night.
Thanks for sharing the experience @Tintedblues
All here must keep this in mind. If possible go and collect your passport rather than asking them to deliver.