You bet w2e.. their process is so damn crazy and hard to understand. You are right, per my notes, my file was all cleared by end of November but not sure what they were doing and taking so long to dispatch the passport.
And more over I completely understand how you feel when seeing other cases getting processed, especially the ones which were filed after. Hey but I read each and every post you write and you have got it in you! I am sure that this month will be your time to write "OMG"
Regards,
Jogi