Guys I am thinking of sending them an email.
Let me know what is the best thing to ask them.
I am going to include the following.
Hello,
Name: ****
File #: ****
My spouse application has been filed on 18-jan-2013 and an email was send to my spouse for a passport request on May 23-2013.
The passport was received on 12-mar-2013 as per the tracking. All the document's including Medical and Police clearance has been submitted as well.
I want to know why is the E-cas not updated and why the passport is taking so long.
Please, assist us on this case.
Thank you,