NEED HELP!Can't upload IMM5710 for application for Post graduation work permit!

[yinlingai]

I am applying the post graduation work permit now, and I must submit it by tomorrow. But I just cannot upload the IMM5710 form. Every time I tried, it said "We are unable to validate your document at this time, please retry later".

I tried to upload the validated form and invalidated form. Neither worked.

What can I do? Please help me!

 

[andyray85]

Simply fill in ALL the blanks, either put N/A or where you have to a number put a 0.

Don't leave any blank answers and it should work.

 

[yinlingai]

Simply fill in ALL the blanks, either put N/A or where you have to a number put a 0.

Don't leave any blank answers and it should work.

I just tried but it didn't work :'(

I filled in all the blanks, either with N/A or 0, upload, failed, validated and upload, failed again.

 

[kumargun]

I think their system is experiencing troubles. It was down for sure last night and I've been having the same issues uploading the IMM5710 form all day despite repeated attempts. I have filled out all the blanks (you can't use 0 for dates because the form won't allow it) and validated it. Could somebody else please confirm this? It doesn't help that it's good friday and I can't call anyone about this issue. :

 

[acken]

Same issue here for IMM5709 form (extension of student permit).

 

[yinlingai]

I think their system is experiencing troubles. It was down for sure last night and I've been having the same issues uploading the IMM5710 form all day despite repeated attempts. I have filled out all the blanks (you can't use 0 for dates because the form won't allow it) and validated it. Could somebody else please confirm this? It doesn't help that it's good friday and I can't call anyone about this issue. :

I am trying to do in paper application now. Hope it is OK for me to do so.

 

[acken]

I think if you print and pay before expiration its ok, but I'm not sure. I'd wait for someone to confirm.

Sadly I can't do that since I haven't received my paper from Quebec, I only have the online letter saying I can only do an online demand with it.

 

[yinlingai]

I think if you print and pay before expiration its ok, but I'm not sure. I'd wait for someone to confirm.

Sadly I can't do that since I haven't received my paper from Quebec, I only have the online letter saying I can only do an online demand with it.

One of my friend happened to some problems too when she applied to extend her study permit. She told me it should be ok. I am not sure, either. But I don't have other choice.

There should be an answer to the problem. This is not the first time people coming across those difficulties.

 

[Jasmineshxy]

I have the same problems. I could not log in my GIC yesterday night, and I finally could in this morning. But I cannot upload IMM5710. I really don't know why the system has these many problems.
I hope somebody can upload it and tell us how to do.

 

[sonofjon]

I have the same problem, trying to upload IMM5708. I will try and fill in the form again from scratch and re-upload. Will report back on progress. Please everybody do the same. It will be very helpful to know when/if someone manages to upload. Thanks and good luck.

 

[Jasmineshxy]

I tried to re-enroll My-CIC, but I still cannot upload IMM5710.

 

[sonofjon]

I have tried uploading the same form in Chrome, Firefox, IE. negative results on all three.

 

[sonofjon]

I know it is holiday now (CIC hotline is closed) but perhaps the GCKey User Help Desk can help:

They are open 24/7. Just a tip.

I can't seem to be able to post links, but you can find contact details if you search for "Help Desk" on the CIC Help centre.

http://www.cic.gc.ca/english/helpcentre/answer.asp?q=592&t=4

Number is 1-855-438-1102

 

[sonofjon]

There is some cross posting on this topic. Maybe someone could merge this thread with the topic labelled "CAN'T UPLOAD IMM5710!Post Graduation Work permit!"

http://www.canadavisa.com/canada-immigration-discussion-board/cant-upload-imm5710post-graduation-work-permit-t140150.0.html

 

[yinlingai]

I know it is holiday now (CIC hotline is closed) but perhaps the GCKey User Help Desk can help:

They are open 24/7. Just a tip.

I can't seem to be able to post links, but you can find contact details if you search for "Help Desk" on the CIC Help centre.

Number is 1-855-438-1102

I called. They can't help.