Hi all ! my wife have received a letter form visa office states her application , she was submitted her police clearance and pre-paid envelop 2 weeks a go as officer asked her to submit during her interview , and they asked to submit those which done already and to submit another new Additional family information ( was submitted with application 2014 ) , i was wondering why they ask for that again ? finally its saying ''kindly send us a poe-paid courier coupon so that we may return your passport and original documents once the application has been finalised , in order to do so , please contact ur preferred registered courier provider ( DHL )and make necessary payment . once this has been done inform ur courier company to confirm payment directly to our office for document to be packed and dispatched , please advise the courier that the confirmation emailshould be sent to nrobi.imdispatch@international.gc.ca and should contain ur date of birth and file number ( F ##### ) . my question is my wife sent visa office a pre-paid envelop which has DHL address on it to for passport return , dhl has to send an email to them ? if yes what kind ? thanks