Mistake with Physical Presence-need help

[schilz]

While certainly a lot to document, you don't have a lot of options other than complying unfortunately. Don't despair.
I'd prioritize giving them exactly what they ask for, and if possible, as a separate document, include other circumstantial evidence about your presence in Canada like the following:

• Proof you've entered the country. Include plane tickets, emails from airline reservations, etc.
• Proof you were in-country during the relevant period, e.g. bank statements showing daily card transactions (assuming the card was under your name)
• Weak evidence, but I'd still submit it: photos of you in easily recognizable landmarks (although these won't provide a date, can help provide context about your presence, e.g., if you have a photo in public in Canada wearing a mask, may signal you were present during the pandemic
• Vaccination records, or other government (or financial institution) documents that can be verified and have a date and your name on them

If you don't have proof for something they asked (e.g., for when you stayed with your friend) include an explanation letter stating that, if your friend is cool with it, mention their name and contact information.

 

[mrabet41]

Greatly apreciated, I will also provide them the vaccination record and other photos and credit card transactions in that specific period.
Thanks.

 

[forw.jane]

I wonder how to request a record for medical reclamations in Quebec ? is there a form, a website, any idea please ?

Did you have medical insurance?

 

[mrabet41]

yes

Did you have medical insurance?

 

[forw.jane]

yes

You can ask your insurance provider for claim history. If you have online account, you can do it urself.

 

[mrabet41]

You can ask your insurance provider for claim history. If you have online account, you can do it urself.

ok thanks will keep this updated about the progress. Eventhough I cannot provide all the documents but I will try to provide as many details as possible.

 

[mrabet41]

You can ask your insurance provider for claim history. If you have online account, you can do it urself.

Any idea on how to make a request for extension as 30 days period is not enough for me.

 

[forw.jane]

Any idea on how to make a request for extension as 30 days period is not enough for me.

You can ask on the email you got for the same or call and check with IRCC.

 

[mrabet41]

You can ask on the email you got for the same or call and check with IRCC.

ok thanks.

 

[YVR123]

Agree with the rest of the replies. Provide them with what you can gather now and include letter of explanation. Ask for extension if you need more time for additional documents that you cannot provide within the time period. If you do meet your physical days, just stay calm and include proofs.

You did travel a lot. So just include whatever you have for the proof of these 12 trips/or more. They want you to show what you have provided and what's likely not matching their records. Include any day trips if any. This is not a usual citizenship information request.

- Translate all the stamps, I did travel to 12 countries eversince I got here. (I wonder why they don't talk to CBSA ?)

 

[mrabet41]

Agree with the rest of the replies. Provide them with what you can gather now and include letter of explanation. Ask for extension if you need more time for additional documents that you cannot provide within the time period. If you do meet your RO, just stay calm and include proofs.

You did travel a lot. So just include whatever you have for the proof of these 12 trips/or more. They want you to show what you have provided and what's likely not matching their records. Include any day trips if any. This is not a usual card renewal information request.

Thanks. I would like to know is it fine if I send a zip file containing all documents ? I wonder what's the appropriate way to send them these documents ?

 

[YVR123]

Thanks. I would like to know is it fine if I send a zip file containing all documents ? I wonder what's the appropriate way to send them these documents ?

I do not think you should send a zip file.
Also try to name your files according to the content/context. Make it easier for IRCC to review them.

 

[armoured]

You did travel a lot. So just include whatever you have for the proof of these 12 trips/or more. They want you to show what you have provided and what's likely not matching their records. Include any day trips if any. This is not a usual citizenship information request.

@mrabet I'd make one additional suggestion: order CBSA entry/exit records (right away as it may take a while). There's a chance you may find a discrepancy between your records and what CBSA has - and if so could reconcile with what you have (esp if you have supporting docs like boarding passes).

Of course, it is possible that the mistake is on your end, but knowing what IRCC is looking at could still help deal with it. Having had the two different passports could possibly have led to errors or omissions on their end, too.

I'd also note - if your physical presence days included ones from before you became a PR, that may be causing the heightened interest.

Hope this isn't repetitive to what others have suggested, and it may help to know how close to / over you were for the 1095 days in Canada.

 

[mrabet41]

I wonder if it's ok for me travel during this period after I submit the files they request ? Is there any risk with that ?

 

[schilz]

As long as you maintain enough days to maintain your PR obligations, and eventually return to Canada, yeah you can travel.