Hi everyone. Its my first time on this thread.
I wrote the citizenship test on 2nd of dec 2017 at the Mississauga office and have not received any oath taking mail till now. I called in to customer service in feb 2018 and they told me i missed the ceremony which was on the 22nd of Jan. I told them i did not get any mail inviting me to ceremony. No emails, no hard copy mails. They told me to write a letter explaining. After 3 weeks they told me the oath taking invite letter was returned to their office because Canada post did not deliver it. Now they told me to wait for another letter and i have been waiting for over a month now.
I need to travel out of Canada by next month and my pr card expired in march. I do not want to travel without a travel document and apply from outside canada. I want to renew my pr card but it takes 3 months and i do not have the time.
Has anyone experienced this before? Any kind of advice will be appreciated.