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Missing fingerprint due to allergy on skin

aquib123

Newbie
Aug 31, 2021
3
1
Hello All,

I have an allergy on my thumb finger which has been there for almost 2 years now, I tried all possible treatments but it just doesn't go away. It is present only on my left thumb finger, The problem is due to this allergy, my fingerprint doesn't read properly(in phone and iPad). Will this be a problem when I take my biometrics?
 
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Simba112

VIP Member
Mar 25, 2021
4,518
1,675
Hello All,

I have an allergy on my thumb finger which has been there for almost 2 years now, I tried all possible treatments but it just doesn't go away. It is present only on my left thumb finger, The problem is due to this allergy, my fingerprint doesn't read properly(in phone and iPad). Will this be a problem when I take my biometrics?
Try and see the outcome. Its hard to predict
 

StruggleHard

Full Member
Sep 10, 2021
26
12
Hello All,

I have an allergy on my thumb finger which has been there for almost 2 years now, I tried all possible treatments but it just doesn't go away. It is present only on my left thumb finger, The problem is due to this allergy, my fingerprint doesn't read properly(in phone and iPad). Will this be a problem when I take my biometrics?
Hi there,
They will take whatever the fingerprints they can get. You should make a file of your medication and treatments. Also, get a medical certificate from any government hospital mentioning that your fingerprints are not proper whenever taken. You will only face issue when you try to enter or exit Canada or any other country having biometrics but if you will be having medical certificate then they will allow you after matching your Photograph in their record.
 

aquib123

Newbie
Aug 31, 2021
3
1
Hi there,
They will take whatever the fingerprints they can get. You should make a file of your medication and treatments. Also, get a medical certificate from any government hospital mentioning that your fingerprints are not proper whenever taken. You will only face issue when you try to enter or exit Canada or any other country having biometrics but if you will be having medical certificate then they will allow you after matching your Photograph in their record.
So you are saying while taking the biometrics there won't be any issue. But when I am trying to enter Canada, I better be prepared with some medical certificates? Am I right?

Thanks.
 

tiandstories

Star Member
Aug 16, 2021
180
114
Hello All,

I have an allergy on my thumb finger which has been there for almost 2 years now, I tried all possible treatments but it just doesn't go away. It is present only on my left thumb finger, The problem is due to this allergy, my fingerprint doesn't read properly(in phone and iPad). Will this be a problem when I take my biometrics?
Hi, you can refer to this link for more details on people with special conditions: https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/identity-management/biometrics/conditions.html
 
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