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Missed to open the IRCC client portal for permanent residence

K

Karyo

Full Member
May 10, 2021
38
0
Very very urgent
Please reply
Hi
I have applied my inland spousal application. Recevied IRCC client portal email on june 18. I did reply back by filling all the information. Get reply from IRCC on june 24 with the user name and password. But this email went to junk email and i did not check it. Today i somehow check that email. But the 14 days already exceeded and the password got expired.
Please tell how can I contact IRCC again to send me the portal link again.
Will this cause any issue with my PR?
 
M

Muhammadpk

Star Member
May 18, 2021
102
29
Karyo said:
Very very urgent
Please reply
Hi
I have applied my inland spousal application. Recevied IRCC client portal email on june 18. I did reply back by filling all the information. Get reply from IRCC on june 24 with the user name and password. But this email went to junk email and i did not check it. Today i somehow check that email. But the 14 days already exceeded and the password got expired.
Please tell how can I contact IRCC again to send me the portal link again.
Will this cause any issue with my PR?
Click to expand...
You see your ecas status online ...process or DM?
 
K

Karyo

Full Member
May 10, 2021
38
0
I already tried but its too hard to get in touch with them.
can i send the web form with all the information?
 
A

armoured

VIP Member
Feb 1, 2015
17,170
8,811
Karyo said:
Will this cause a big issue? They will cancel my PR?
Click to expand...
I presume eventually but doubt that they are trying to cancel such apps actively. No idea how long that might be.

Again, i do think calling is advisable; I believe there is a callback option. Also read the instructions in the email and login pages carefully - there may be (should be?) info on what to do if the login credentials do not work.
 
K

Karyo

Full Member
May 10, 2021
38
0
So you mean to say they can cancel my PR even after the decision has been made on my application?
 
A

armoured

VIP Member
Feb 1, 2015
17,170
8,811
Karyo said:
So you mean to say they can cancel my PR even after the decision has been made on my application?
Click to expand...
I'm not trying to frighten you on this. But at some point if you don't complete the process, yes, they'd likely consider the application abandoned. (For outland apps abroad the passport request typically states a deadline, even if ircc is being more flexible about such things during covid)

I don't think this is imminent but at some point you have to complete the process.
 
K

Karyo

Full Member
May 10, 2021
38
0
But i could not find anywhere that they can cancel.
infact they have mention that I we can’t access the portal we can contact them through the email on
IRCC.ClientPortal
 
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