exactally...u can imagine the strees i had at that time...you r right they must had put the mail to some other non related section and recovered after my correspondance.beckett said:That must have been excruciating for you! I think they must have placed your documents in the wrong VOs pile and after you wrote to them, they fixed the error. The good thing is, your CSE made them rectify the error, so I think that was very lucky in your case. Don't worry now since everything is sorted out. These background checks are grinding us to the ground. Hope to hear good things soon.
i came to know on britishexpat forum that the same happened to a lady from pakistan in 2009.she told me that even after providing them the proof of delivery they just apologized her and advised her to resubmit the add docs and rprf.she sent them another email to find her docs which she already had sent.luckily 5minutes after her email they replied that they had found her mail and dont send the docs again.
i have learnt a lesson from this experience that although they advise us to keep the correspondance at minimum level,we shud ask them for receipt of whatever we send to them soon after getting the courier delivery confirmation.
thanx for ur good wishes.u r right these BC checks r examining our nerves capacity.