it will be a waste of time to call, I called 2 times as mine took forever and they would only say it is within normal processing times
I wish you luck with it though
I agree it is a waste of time. I have called the Client Support at 1-888-242-2100 and I have never been able to talk to an agent even I called different days many times to the point that I gave up and I sent them a letter. Doesn't hurt to try maybe somebody answers... Like you were lucky Starpanda that you were able to at least talk to a person, I never got that chance and I gave up.