MattElderfield said:
Thanks LeisaP but it doesn't make sense why they would need one from there. My wife is not a resident or a citizen or has a visa from Bolivia, She just traveled around Bolivia and Peru for 6 months a long time ago. What would they need a police report for from there. And how would Bolivia even give it to us. They are not going to care cause she is not a citizen or resident or anything. Im really freaking out about this and it doesn't make sense and Immigration office that we have been getting our emails from takes forever to answer back.
If your wife didn't live in Bolivia for over 6 months (after she turned 18 years old), this may be a misunderstanding.
Send in a case specific enquiry to the Embassy (or reply to the e-mail they sent you) explaining that she didn't live in Bolivia and she only visited there from x date to y date. Tell them you'll do your best to get them if necessary but you wanted to confirm that it wasn't a misunderstanding and ask them to let you know either way. Also, double check the application to make sure the dates are clear in the application where she would have listed the time period she was traveling around Bolivia and Peru and if anything isn't clear update the form and attach it to the case specific enquiry or e-mail.
In your note, consider including a reference to the instructions:
Code:
If you and your family members who are 18 years of age and older and are not permanent residents or Canadian citizens have to provide:
a valid police certificate, or
police clearance, or
record of no information.
These documents are to be provided for each country other than Canada, in which you have lived for six consecutive months or longer since reaching the age of 18.
http://www.cic.gc.ca/english/information/applications/guides/3999Etoc.asp
If you keep the message respectful, concise, and make your (relevant to the application) question very clear, the Embassy usually responds in a week or so (I've even seen a matter of minutes but don't count on it).
In parallel, consider starting the process to get the police certificates (they may need them to disambiguate your wife's info from someone with her same name and bio data who has a record) just in case so you don't slow things down if they do need it. The instructions are at http://www.cic.gc.ca/english/information/security/police-cert/central-south-amer/bolivia.asp. Note there are 2 certificates required for Bolivia. Usually you can still get the police certificates even if you aren't a citizen or resident (e.g., you can get the PGR and SSP certificates even if you are a foreigner, same for FBI, etc).