You can indeed drive yourself nuts by checking e-cas incessantly. I'd make sure that your wife checks her e-mail and spam at least weekly to see when she receives her AOR (they are usually, though not always, e-mailed).
Before they take a decision, she'll need to get her PGR and SSP police certificates.
For the PGR one she'll need an original letter from the Candian Embassy in Mexico requesting it so patience is paramount. I also often suggest that folks send a pre-paid waybill to the Embassy so that they can overnight the letter - it used to be much more miss than hit that they used it, but now it seems much more hit than miss so you can send that in proactively and hope for the best (if it's sent regular mail it can take 6-8 weeks to arrive).
The SSP is a bit simpler. If she has any trips that take her to Mexico City, she can get her SSP certificate proactively since that one is only issued in Mexico City. Or, if she has direct family (parents, siblings that share her two last names per their birth certificates) she can start convincing them to get her SSP certificate for her.
ok, now I'm really confused...I just called her and she confirmed she already submitted the police report (certificate), the medical info (which has been documented as received), permission from other parent translated and notarized.
I am getting confused when you refer to PGR? SSP? I recall mentioning to you the other day that I wondered why people were sending in documents piece by piece...we submitted our total ducuments together...fully complete and fullt paid...I actually thought it was the only way to do it. So now you mentioned "she'll need an original letter from the Candian Embassy in Mexico requesting it" (requesting the PGR?)...I had no idea we were going to have to submit more information...thanks but...sheesh...now I'm a little bothered because i though it was basically done and just waiting to hear from them!
Thanks so much for your information and advice...I'm a worry wart! I try to do everything the first time and by the book, so I wasn't aware of this part...maybe its because it was something I didnt read in her portion of the paperwork!?!?
I appreciate your quick responses!