This is the content of the email that we received from the VO for those of you who are interested:
Dear XXXXXXXXXXXXXXXXXXXXXXXXX,
This refers to your email dated 17 July 2017.
In order for us to continue the processing of your application, we require the following:
RCMP Fingerprint Based Police Certificate
Provide our office with a fingerprint based police certificate from The Royal Canadian Mounted Police. Instructions to obtain this police certificate are on the RCMP’s official website:
http://www.rcmp-grc.gc.ca/cr-cj/fing-empr2-eng.htm
The above information/documents must be received in this office within
120 days of the date of this letter.
Failure to submit them within that time period could result in the refusal of your application.
NOTE: please notice you may submit the requested document(s) via email. Simply reply to this email submitting a perfectly legible copy of each document.
Regards | Cordialement,
Immigration Section | Section d'immigration (LG)
Embassy of Canada, Mexico | Ambassade du Canada, Mexico
Miguel de Cervantes Saavedra 193, Col. Granada, 11520, México, D.F.
www.mexico.gc.ca
E-mail | courriel:
mexico-im-enquiry@international.gc.ca
* Please include your file number, complete name and date of birth in all your enquiries.
* Veuillez inclure votre numéro de dossier, nom complet et date de naissance à toute demande de renseignements.