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t2k

Newbie
Apr 16, 2018
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Hello all,

My wife is pregnant and went for her medical check last month, deferring the chest x-ray until after the baby is born. Since then our application has not moved until today.

Today the medical results section updated to:
We did not receive the results of your required medical exam. Check your medical exam request message below for details.

We phoned the doctor to ensure he had uploaded the results, and he says that he has, but I find the status update disconcerting. Has anyone else had this issue?

Thanks!
 
Hello all,

My wife is pregnant and went for her medical check last month, deferring the chest x-ray until after the baby is born. Since then our application has not moved until today.

Today the medical results section updated to:
We did not receive the results of your required medical exam. Check your medical exam request message below for details.

We phoned the doctor to ensure he had uploaded the results, and he says that he has, but I find the status update disconcerting. Has anyone else had this issue?

Thanks!

Your application isn't going to move any further until your wife has had the baby and can complete the medical. The application cannot be completed without a chest x-ray. Until the chest x-ray is completed, the medical won't show as done. If you haven't done so already, you should contact your visa office, notify them your wife is pregnant and that she has completed the medical apart from x-ray now (and will complete the x-ray once the baby is born).
 
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Your application isn't going to move any further until your wife has had the baby and can complete the medical. The application cannot be completed without a chest x-ray. Until the chest x-ray is completed, the medical won't show as done. If you haven't done so already, you should contact your visa office, notify them your wife is pregnant and that she has completed the medical apart from x-ray now (and will complete the x-ray once the baby is born).

Yes, I know that, but that wasn't my question. The system updated specifically to "We did not receive the results of your required medical exam". The doctor in question claims to have submitted the rest of the medical and reason for deferral of the rest of the medical but we have no way to verify that.

The issue is that the system's message is the same as if someone did not submit a medical at all (abandoned application) so we have no way to verify whether they see the medical deferral and are holding the application open for completion.
 
Yes, I know that, but that wasn't my question. The system updated specifically to "We did not receive the results of your required medical exam". The doctor in question claims to have submitted the rest of the medical and reason for deferral of the rest of the medical but we have no way to verify that.

The issue is that the system's message is the same as if someone did not submit a medical at all (abandoned application) so we have no way to verify whether they see the medical deferral and are holding the application open for completion.

Also, we haven't been assigned a VO, app is still in mississauga.
 
If you are inside Canada, you can try calling and speak to an agent. I recommend calling about 10 minutes before they actually "open" in order to be able to go through the phone tree and connect to someone. You can also send a webform in informing them. I have a hunch it won't say they received your medical until the chest x-ray results are in.
 
Hello all,

My wife is pregnant and went for her medical check last month, deferring the chest x-ray until after the baby is born. Since then our application has not moved until today.

Today the medical results section updated to:
We did not receive the results of your required medical exam. Check your medical exam request message below for details.

We phoned the doctor to ensure he had uploaded the results, and he says that he has, but I find the status update disconcerting. Has anyone else had this issue?

Thanks!
I have been in similar situation, primary applicant , expecting. Recently had remedial request, completed the medical test without X-ray well within the timeframe. I did confirm with the hospital and they affirmed that the reports have been uploaded. I still get to see this message. How did you get it resolved?
 
Hello all,

My wife is pregnant and went for her medical check last month, deferring the chest x-ray until after the baby is born. Since then our application has not moved until today.

Today the medical results section updated to:
We did not receive the results of your required medical exam. Check your medical exam request message below for details.

We phoned the doctor to ensure he had uploaded the results, and he says that he has, but I find the status update disconcerting. Has anyone else had this issue?

Thanks!
Hello sir, im in the same situation as you now , please did it change or stayed like that until after your wifa continued xhest xray?
 
I have been in similar situation, primary applicant , expecting. Recently had remedial request, completed the medical test without X-ray well within the timeframe. I did confirm with the hospital and they affirmed that the reports have been uploaded. I still get to see this message. How did you get it resolved?
Hello sir, im in the same situation as you now , please did it change or stayed like that until after your wife continued chest xray?
 
Hello sir, im in the same situation as you now , please did it change or stayed like that until after your wife continued chest xray?
Medical test is not completed until X-ray is done. So the application will be on hold (for the medical exam part)
 
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Hello sir, im in the same situation as you now , please did it change or stayed like that until after your wife continued chest xray?

The system will continue to show that message until the complete medical is done meaning the part you had done plus the chest X-Ray. So once you have the x-ray complete they will change the status of the medical to passed.
 
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The system will continue to show that message until the complete medical is done meaning the part you had done plus the chest X-Ray. So once you have the x-ray complete they will change the status of the medical to passed.
thanks man