I have been asked by the office to resubmit my physical presence calculation, because of a 5 days error. However, I am not able to login into my online account. (I am not talking about the application tracker account but the online account I used to submit my online application back in 2022). I keep receiving a message that the site is down, please try again later.
I tried opening up the paper application calculator; the same issue, the whole page gives a 503 error message of the server is out of capacity.
What can I do for resubmitting?