Mine is similar to your timeline may 14th aor with criminality(background check) still in process...ignore that 20% statement its same for everyone who crossed the 6months timeline..Hi,
Received AOR - May 18, 2020
Medical submitted - June 20, 2020
Biometrics Submitted - Aug 12, 2020
Still waiting on Background check. Sent an enquiry via webform and got a reply saying that they are severely understaffed due to COVID-19.
Meanwhile , the progress bar ended at 100% on Nov 18 and it looks like the application is in the bottom 20% pool of processing
Webform not always provide you accurate info sometimes you recieve the automated reply like what you said...
As criminality is from outside sources for some applicants its taking longer whereas others soon enough...lately atleast we can see may applicants recieving approvals...soon you might be hearing as well...till then waiting