Hello guys,
I'm having the same issues with my CIC account:
Under 'Details' it says "Your action is required". When I check the status of my PR application, I see that certain documents are required and that a medical exam is required. However, I haven't received any messages. My wife, who's sponsoring me, received an email from CIC 10 days ago in which CIC wrote that I would receive further information on what's required within 5 business days. Has not happened either.
I'm based in Germany, so I'm afraid it's not possible for me to call CIC in Missassauga.