I don't know much about your situation but where you mentioned this part:Nop!
It is not about being outside Canada for more than 183 days, it is about being in 1 country for more than 183 days over the past 4 years.
I know..it does not make any sense!
In my case, she calculated that I've been in a country for 184 days over the past 4 years, therefore wants a police certificate from that country.
Needless and pointless complication really, specially when involves different way of calculations.
I was in country "A" and left it to visit another country, "B", so why adding the day I left to the number of the days I spent in country "A"?!!!
They leave this shitty thing to the officer!!!!
What frustrates me more is that they should've asked for the police certificate BEFORE the interview, and the time spent in getting it would be within the "In Process" time.
Now, I'm left for a delay of 3 or 4 months till this damn process concludes.
And what is weird is, she asked me to go deliver the certificate to her. That is not a process.
If there is a required additional document, they should officially request by sending me an emai/mail, and I should sent that document to the processing center, not delivering it to the officer in person!!!!
I want to escalate this, but do not know how. I tried to call their stupid center, it hangs up after waiting so long.."because of large number of calls"!
Bullshit!
The entire process, and whoever deal with our applications, destinies, plans, and futures...all are bullshit.
Even escalating the matter, who guarantees that it would be sorted out?!!
I feel I'm stuck with this stupid officer.
"I was in country "A" and left it to visit another country, "B", so why adding the day I left to the number of the days I spent in country "A"?!!!
They leave this shitty thing to the officer!!!!"
Any part of any day spent in another country counts as a full day if you don't return at any point to Canada. So, for example, if you took a day trip to the US but returned to Canada it wouldn't count as a day out of Canada. But, if you went for the weekend (left Friday and returned Sunday) that would only count as one day.
So, unfortunately it sounds like you calculated it incorrectly in your application. Why they didn't catch that after many months spent on your application I'm not sure. It may be protocol that if you answer "NO" to that question it's only reviewed by an interviewing officer at the test.
What happens next I'm not sure. Your best bet is to simply call CIC until you get a hold of someone and can clarify where you are supposed to deliver this certificate once you have it. I know the hotline takes forever to get through, but I'm not sure of a better option at this point.