Even if you find out where the file is, there's not much you can do. IRCC just doesn't care enough to do anything about it. What I heard from an IRCC staff was the processing time is 24 months so any inquiries beforehand would just be referred to look at the processing times. If you have an urgent request then you can contact ircc if not then you will be made to wait till the staff returns from Bahamas
Haha, for some reason this made me laugh a lot more than it should have