I explained to them already, and it shows "Did you have two passports(expired, new) during the 5 year period and is there a gap between the both? If yes they are asking an explanation of the same. Like why you did not renew before passport expired and also did you travel between the gap.
Max times you get FP before citizenship test. Rarely citizenship test happens before background completes.
Additional information: Received
We received the documents you sent on March 28, 2022 and will review them shortly. We’ll contact you again if we need further information. Thank you!
"
THEN they asked for FP. Yet, it still shows the following on top of the portal.
Your next steps (1)
Send us additional information
Waiting on you
You need to submit additional information.
- We sent you a letter or email asking for additional information.
- Follow the letter or email’s instructions to continue with your application.
I don't know if it is bugged or this is normal, or am I suppose to do something extra here.
Called the office three times, they confirmed that they received the information and nothing seems needed from me at the moment.