Thanks I tried everything,UCI number from my husband 's previous vistor visa application, and the receipt number too.
Nothing worked for me.
My husband does not have last name on the passport, do you think it might be the reason. What should I write in Sur name/Family name field.
i tried entering his full name, N/A nothing worked.
We are march 12, It is so frustrating, they are not even picking the call, everyday it is busy, no agents available. even I start calling from 7:40. so that exact by 8am I can get in queue but no luck.
hopefully Monday , we get some news.
Good luck everyone.