It’s a long story, I didn’t actually get my aor letter, however, I linked my account in ecas using my receipt number from the payment and a second time with visit visa trv. It ended up working and I got in. My account said in process and application recieved March 2nd. Then I contacted our lawyer who is our representative and told them. So they logged into their gckey portal and saw our account was there with application number. And then same night we got biometrics request. All this happened between August 16-18