Guys, I've gotten this same reply about 5 times now. @legalfalcon and everyone, pls who knows what they mean?
We verified the information you provided; however, it differs from the one we have on file.
In order to better assist you, we invite you to resubmit your request by filling out the IRCC Web form and include the following information:
Surname and complete given name (including middle name, if applicable) - exactly as they appear on the passport or identity document,
Date of birth (YYYY-MM-DD),
Client ID Number, UCI or Application Number,
Country of birth,
Type of application,
Current address,
Telephone number(s),
Email address, and
All documents submitted with your previous request.
We verified the information you provided; however, it differs from the one we have on file.
In order to better assist you, we invite you to resubmit your request by filling out the IRCC Web form and include the following information:
Surname and complete given name (including middle name, if applicable) - exactly as they appear on the passport or identity document,
Date of birth (YYYY-MM-DD),
Client ID Number, UCI or Application Number,
Country of birth,
Type of application,
Current address,
Telephone number(s),
Email address, and
All documents submitted with your previous request.