Hello again, so I called again today, and surprisingly I got more insight than yesterday call, so here is what I got today, they have told me since my application was stamped with received 21st of March and it was in status at the time and because of the missing fees it was sent back, now they will process it in 4 months but the catch is that either they will take the restoration fees from my PR fees and continue the application or they will request the fees by email and not return my OWP but wait for the fees, now she also advised me to resent the application with the fees of restoration and the work permit application attached to the same office and attach a letter explaining that I forgot to pay the restoration fees, please take this application instead of the first one and proceed. That's what she told me.