Thanks for the info. Btw, what is the number that I can use to call CIC?They allow Outland calls, but there appears to be an automated message today (from updates on the other threads) that the call agents are unable to access the applications as the system is down. Please also check the other threads, and you'll see that no one is able to access their applications for several hours today.
I tried using this number (1-888-242-2100) mentioned here, but it does not work for me. Calling from US
https://www.canada.ca/en/immigration-refugees-citizenship/corporate/contact-ircc/client-support-centre.html